Q: What types of rental homes do you manage?
A: We specialize in single family rental homes consisting of small to large homes, condominiums, duplexes, triplexes and fourplexes.
Q: How to find a rental home?
A: Click our Search Rentals button on our home page. Find Other Company Listings under Residential Property Management >> Tenant Services.
Q: How to apply to rent a home?
A: Each of our vacancies has an “APPLY NOW” option when viewing the listing. You will need a credit card to pay the application fee. Do not complete the online application until you have driven by the property and checked the availability with the Listing or Leasing Manager. Please note that if you apply online the application fee is charged to your credit card immediately and is NONREFUNDABLE.
Q: How much is the rental application fee?
A: Our NONREFUNDABLE Application fee is $40 per person 18 years of age or older that will be living at home (including spouse). Each Applicant 18 and over must complete a separate rental application. In addition to this rental application, you will also be required to provide a copy of a valid form of identification and proof of income.
Q: How to apply if I don’t have a credit card? If you prefer you can visit our office for assistance in completing the online application. Payment method is check or money order. No credit card or cash accepted by listing or leasing managers or office staff.
Q: How long does the application process take?
A: Normally it takes up to two business days if all required information has been submitted with the application.
Q: What happens if my application is approved?
A: You have 48 hrs to sign the lease and pay the required move-in funds. Move-in funds are required to be in secured funds (cashier’s check from your bank or money order only). We do NOT accept cash, personal checks, or credit cards for move-in funds.
Q: How long is a standard lease term?
A: Most of our lease terms are for one year. Occasionally we have rental property owners that are willing to accept less than a one year lease or willing to agree with a longer term lease.
Q: What happens if my application has been declined?
A: Depending on the reason of being declined – it is possible that we may have another rental property owner that is willing to accept your application.
Q: How can I pay future rent payments?
A: Please review our payment options: Tenant Payment Options.
Q: What happens if I have a maintenance or repair issue at my rental property?
A: Contact your property manager by phone or email. If you cannot remember who your property manager is, then refer to your lease or contact the office for more information. If you have activated your Tenant Portal for online payments, you may submit maintenance requests the the portal.
Q: What if I need to break my lease obligation?
A: Please refer to your lease agreement – lease break policy page or contact your property manager for more information.
Q: How long will it take to receive a refund of my security deposit?
A: Please refer to our Security / Refund Policy page located under our under Residential Property Management >> Tenant Services. You may also refer to your last page of the Property Move-In & Move-Out Condition Report.